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A Monthly Retainer Engagement Model is a flexible, ongoing partnership where you pay a fixed monthly fee for continuous design, development, and strategic services. Rather than working on one-off projects, we collaborate with you over the long term, providing regular updates, maintenance, and improvements as your needs evolve.

Our retainer model offers a range of services, including:

• Web & Mobile App Development: Ongoing feature development, updates, and bug fixes.

• UI/UX Design: Continuous design iterations, user interface improvements, and optimization.

• Branding & Graphic Design: Ongoing design work for marketing materials, banners, logos, etc.

• Digital Strategy & Marketing: SEO, social media campaigns, content marketing, and more.

• Consulting & Product Strategy: Regular business and product consulting sessions.

• Maintenance & Support: Regular maintenance, troubleshooting, and technical support.

We begin by discussing your goals, priorities, and ongoing needs. Based on that, we create a custom retainer agreement with clear deliverables each month. You’ll receive priority support, regular updates, and continuous strategic consultation. Each month, we execute the agreed-upon tasks, track progress, and adjust as necessary.

The cost of a monthly retainer is based on the scope of services required, the number of hours needed, and the complexity of your ongoing needs. We offer different tiers of retainer packages to fit various budgets and requirements. Once we understand the full scope of work, we provide a clear, fixed monthly price.

The number of hours you receive depends on the retainer package you select. We can also customize the hours based on your specific needs. Typical packages include:

• Basic: Up to 20 hours/month

• Standard: Up to 40 hours/month

• Premium: 80+ hours/month

If you need additional hours beyond your monthly package, we’ll notify you beforehand. You can either approve the additional work or adjust priorities for the month. We offer flexible options to ensure you receive the support you need, even if it goes slightly beyond the initial scope.

Yes! The retainer model is designed to be flexible. If your needs evolve over time, we can adjust the services, hours, or budget accordingly. We’ll review the engagement periodically to ensure it continues to align with your business goals.

You’ll receive regular updates and monthly reports detailing the work completed, ongoing tasks, and any new goals. We’ll schedule a monthly strategy session to review progress, discuss adjustments, and plan for the next phase. Communication is key, and you’ll always be in the loop.

The retainer model is ideal for businesses with ongoing needs but it can also work for more sporadic requirements. If you only need occasional updates or fixes, a retainer may still provide value by keeping your design and development team available when needed, reducing wait times.

We assign a dedicated project manager and a core team to your account, ensuring continuity and consistency across all work. Our team becomes familiar with your brand, goals, and objectives, allowing us to provide high-quality work that aligns with your vision. We also employ thorough review and quality assurance processes to ensure every deliverable meets your standards.

We understand that business needs can change. While we typically ask for a minimum commitment (e.g., 3-6 months) to ensure stability and effective collaboration, you can cancel or adjust the retainer with proper notice, as defined in our agreement. We’ll work with you to ensure a smooth transition.

The retainer is typically billed on a monthly basis, and payment is due at the start of each month. We provide detailed invoices that break down the services, hours, and deliverables included, ensuring full transparency.

As a retainer client, you’ll receive priority access to our team. We prioritize your requests based on urgency, scope, and strategic alignment with your business goals. Regular communication and monthly planning sessions help us stay aligned on what needs to be addressed first.

Yes! Each retainer client is assigned a dedicated project manager who will act as your main point of contact. Your project manager will coordinate the work, ensure smooth communication, and keep everything on track. You'll also have access to our broader team of experts as needed.

For urgent requests or emergencies, you’ll receive priority support as part of the retainer. We’ll work with you to resolve critical issues as quickly as possible, ensuring minimal disruption to your operations. Retainer clients receive faster turnaround times and immediate attention for time-sensitive matters.

If your business requires ongoing design, development, or strategic services, the retainer model could be an ideal fit. It’s particularly beneficial if you’re looking for consistent, long-term collaboration rather than one-off projects. A retainer ensures you have a dedicated team ready to support your needs as they evolve.

While we cannot guarantee specific outcomes, we do guarantee our commitment to delivering high-quality work that aligns with your goals. Our team’s focus is on providing continuous value, adapting to your changing needs, and helping you achieve measurable success over time.

Yes! Many of our clients combine their retainer with occasional one-off projects. This approach allows you to have ongoing support while also tackling specific initiatives or larger projects as needed. We’ll work with you to determine how to best allocate resources for both types of work.

Yes! We can seamlessly collaborate with your internal team or other contractors you may be working with. Whether we’re supporting a larger team or handling specific aspects of a project, we adapt to fit into your workflow and help achieve your goals.

Getting started is easy! Simply reach out to us for a consultation. We’ll discuss your goals, assess your needs, and create a custom retainer plan tailored to your business. Once we agree on the terms, we’ll set up an initial kick-off meeting and begin working on your ongoing projects.